Unlike many other CRM options, Salesforce doesn’t offer a free version. This is a product that is for businesses that are ready to move forward and get something that will level up their sales team. The company does offer a free trial that lets you play around either with pre-loaded data or with your own data that you upload. The Salesforce Sales Cloud free trial lasts for 30 days and no credit card is required.
Additionally, Salesforce has a lot of “add-ons” that will increase your total out-of-pocket costs. If you need help customizing the CRM, which most businesses require when choosing Salesforce, or if you need additional functionality from other Salesforce products, then your price will dramatically increase.
The sales process for any of the above add-ons can also be lengthy because you’ll need to get a personalized quote.
Source: https://www.forbes.com/advisor/business/software/salesforce-review/